Travel /
Why does everyone seem to hate LOT Polish Airlines? [382]
Im trying to stick with them through the bad times but they have really annoyed me - booked christmas flights to US way on advance but they made a route change and instead of arriving at 3pm it looks like now will be at 11.30pm. No upgrade nothing. Someone needs to put them out of their misery - there is lots of potential for the market
I know what you mean and the annoying thing is that they ought to be excellent. I always feel they take a pride in what they do, but something is obviously going wrong.
Their flights are full, they charge a lot - they must be making money. They've been quite good with me about giving upgrades, including on their route to Newark and sometimes on the Istanbul route, but what I can't figure is why they're twice the price of KLM, much dearer than BA, have full planes but now charge for refreshments and meals as if they were easyjet.
I wonder if they're trying to get their balance sheet ready for selling.