I shall be reporting back again soon :)
See, I keep my promises ;) lol
Well, in the five years since I started this thread, there has been some change - some for the better, some for the worse. They are still my preferred carrier to PL, but I think I'll give BA another try next time, at least on part of the route.
Why? Because cost-cutting is increasingly evident.
While I don't mind not getting a meal on short-haul flights, there needs to be consistency. Only dry snacks were offered on the LHR-WAW flight, but baguettes were available on the return portion. In expectation of the dry snack again, I have bought a sandwich at the airport. Now, I don't eat a lot, so a ciabatta + a large baguette is a little too much for me! If they must make these cuts, then at least tell us exactly what we're going to get beforehand, not vague promises of a "meal" onboard.
WAW-KRK-WAW flights were fine, other than weather-related delays and a faulty seat on the ATR-72 on one leg - lack of meals isn't a problem, but lack of maintenance on an an already far-from perfect aircraft is
A cramped "LOT Charters" 737 was used on the WAW-LHR portion... yet again. One of the reasons I only fly full-service airlines is to avoid the pitfalls of charters/low-cost airlines - I do not expect this kind of service downgrade on what is clearly one of LOT's most important routes.
Though it's not all downhill. The flight attendants seem better than ever - they've clearly been on some sort of customer service course during the past few years. Either that, or they moved the worst ones to other routes lol, but as I keep recognising faces, that's not necessarily the case. And both international flights were on time - for a change!!
They can't shut up about their new "Dreamlinera" though - the announcements make them sound almost like Ryanair now haha :) Nothing like blowing your own trumpet, eh... haha :)