polishmama 3 | 279 24 Feb 2012 #271pip, I'm confused at your story. Why in Toronto did your "Polish driver drop you off" at the counter instead of outside the airport. I've never been to an airport where that would happen. You go inside, you line up to the counter of your airline just like everyone else in line with everyone else, get your paperwork in order, then go through security, then to the gate to board. Yes, there is a line at the counter to get your paperwork in order. No matter what airline you fly. Or what airport you fly from.