The BEST Guide to POLAND
Unanswered  |  Archives 
 
 
User: Guest

Home / Travel  % width posts: 357

Why does everyone seem to hate LOT Polish Airlines?


BBman - | 344
6 Oct 2011 #211
Their organization at the airport sucks ! I checked in and I was late about two minutes for my plane, puff I had to buy ticked for another plane.
My being late was entirely fault of LOT's lousy organization.
There was an American dude, giving off as well. Voicing undue generalisations not only about airline but about the country as well, I didn't kick his hole because he was in his late sixties -rude fukker.

What did LOT do to cause you (looks like everyone else made it just fine) to be late for your flight.

Sounds like you should have made an effort to get out of bed earlier that day.
Ironside 49 | 10,093
7 Oct 2011 #212
What did LOT do to cause you (looks like everyone else made it just fine) to be late for your flight.

see about two post above

Sounds like you should have made an effort to get out of bed earlier that day.

yeah typical polish attitude blame a service user, you didn't make it ? you are sucker ? A very business like attitude eh?they should accommodate me if possible and it would have been possible in my case.

LOT failed to deliver services I paid for because of their poorly organized services at the airport; clear now? and let it sink in!
BBman - | 344
7 Oct 2011 #213
LOT failed to deliver services I paid for because of their poorly organized services at the airport

Everyone but you managed to get on the flight...
antheads 13 | 353
7 Oct 2011 #214
To be fair, you don't know that.

Ironside, how many minutes before departure did you arrive at the gate? was it an iternational or domestic flight?

Did they put you on the next flight? How much extra did you have to pay?
legend 3 | 664
7 Oct 2011 #215
Ive never had a problem with LOT although they might be more expensive them some other flights (not sure though).
Asia Drabczyk
1 Nov 2011 #216
Im thrilled to have found this post. Finally I can express my feelings about LOT Polish Airlines. Hands down the worst airline EVER! It disgusts me! The flight attendants act as though they are doing you a favor instead of their job. The fleet is ANCIENT!!!! Its scary getting on their planes specially- JFK-WAW. I would rather pay for a drink or my meal but know that the airline is well maintained. etc. I have vocalized my strong opinion about LOT to my family and friends. We all fly Swiss Air and transfer in Zurich to WAW. A friend of mine is currently on a LOT flight from JFK-WAW, circling around Warsaw bc the tires wont come out! Preparing for an emergency landing. Very angry with LOT....its simply despicable.
antheads 13 | 353
1 Nov 2011 #217
Plane of the LOT Polish Airlines Boeing 767 crash-landed in Warsaw Okecie . On board were 231 people. No one was injured. The machine had an emergency landing after it has slid chassis . Despite this , the pilot safely seated on the machine airstrip . The hero is Captain Tadeusz Wrona . During the landing appeared a small fire, but the airport service was immediately suppressed .

Amazingly perfect belly landing from the pilots.. This particular 767 was built in 96 so not that ancient asia
peterweg 36 | 2,316
1 Nov 2011 #218
Very angry with LOT....its simply despicable.

Blame Boeing for being at least four years late with replacement aircraft.
delphiandomine 83 | 17,881
1 Nov 2011 #219
The fleet is ANCIENT!!!!

Been over this a thousand times on here - LOT's fleet is comparable to any US/Canadian fleet.

but know that the airline is well maintained. etc.

Tell me, who do you think maintains LOT's fleet?
valpomike 11 | 197
1 Nov 2011 #220
I used Lot Airlines, and will again, from Chicago to Warsaw, and got wonderful service, and the food was good, service was the best, anyone could ask for. This is why I said, I will use them again.

Mike
antheads 13 | 353
1 Nov 2011 #221
peterweg
Yes would have been great to see LOT buying the airbus 330.
Wedle 16 | 496
1 Nov 2011 #222
A friend of mine is currently on a LOT flight from JFK-WAW, circling around Warsaw bc the tires wont come out! Preparing for an emergency landing. Very angry with LOT....its simply despicable.

The Plane landed safely, hats off to the pilot.
peterweg 36 | 2,316
2 Nov 2011 #224
Been over this a thousand times on here - LOT's fleet is comparable to any US/Canadian fleet.

Which is also getting old and causing problems.
sascha 1 | 826
2 Nov 2011 #225
it seems that even though they have old planes etc. they have exellent pilots like we saw a couple of days ago. what a husarenritt!
dannyro24
2 Nov 2011 #226
I will let the story below speak for itself...

Purchased a ticket on Lot for JFK-WAW-OTP departing on November 1st for an emergency family funeral. Upon check in I was told that the boarding pass for the WAW-OTP flight will be issued in WAW. I thought that was strange but did not pay attention. After a 3 hour delayed take off, it was announced that we will not be landing at WAW but rather at GDN. Family could not find out what happened all day. LOT customer service did not answer the phones for 3 hours (my family hanged up after 3 hours of being on hold). At GDN, not only were no alternatives available but we were told we have to take a bus to WAW (a 350km / 6 hour trip). Upon arrival to WAW we found out the airport is still closed due to the crash landing and were left with no options to travel to OTP. I missed the funeral and therefore my entire trip is now without cause. This ticket was purchased on October 31st close to midnight for travel on November 1st. The cost for the fare was $1007 and I consider this a rip off. Had they told me at JFK that this was going to happen, I would have walked over to another airline's counter to purchase another ticket that ensured I would be in OTP in time for the funeral.

Last but not least, when the flight from JFK was delayed for 3 hours and I was concerned about the connection in WAW that was only a 1 hour 40 minute connection. I went to the LOT counter and asked them for alternatives explaining the nature of my situation. I was told they can't find any alternative for my travels and not to worry that once I land in WAW there are a few options in case I miss the connection. This was a complete lie in my face since it turned out the airport in WAW was closed from the morning and not even estimated to open back up until the next day at 8 pm at the earliest (which is way past any connections that would have been available).

They should not even be allowed to do business in the United States anymore based on this type of customer service! It is complete theft and abuse of the customers in the interest of money!
delphiandomine 83 | 17,881
2 Nov 2011 #227
The cost for the fare was $1007 and I consider this a rip off.

What has the price of the fare got to do with anything? It's a last minute ticket, you should expect to pay a premium.

This was a complete lie in my face since it turned out the airport in WAW was closed from the morning and not even estimated to open back up until the next day at 8 pm at the earliest (which is way past any connections that would have been available).

Actually, yesterday, the airport was estimated to be open at 8am in the morning. Do try and stop lying.

They should not even be allowed to do business in the United States anymore based on this type of customer service! It is complete theft and abuse of the customers in the interest of money!

Less of the emotion, please.

Also, isn't it a bit strange that you only seemingly had one day between booking the ticket and the funeral?

I also wonder why on earth you tried to connect through WAW for a flight to OTP - JFK to LHR/FRA/CDG/AMS would seem to be the most sensible routing. Could it be that you were attempting to fly on the cheap?

Personally, I think you're attempting to blame LOT for something that was partially your fault. Normal psychological reaction.

I also think your story is full of crap - I've just found returns, travelling at peak times, for flying tomorrow (returning Monday) for less than $500 return. I've even found a connection through AMS for that price. Do try harder in future when telling lies on internet forums.
peterweg 36 | 2,316
2 Nov 2011 #228
peterweg Yes would have been great to see LOT buying the airbus 330.

Now they are one aircraft short, it may well happen. Cheaper than the 787...
skysoulmate 14 | 1,297
2 Nov 2011 #229
Asia Drabczyk:
Im thrilled to have found this post. Finally I can express my feelings about LOT Polish Airlines. Hands down the worst airline EVER! It disgusts me! The flight attendants act as though they are doing you a favor instead of their job. The fleet is ANCIENT!!!! Its scary getting on their planes specially- JFK-WAW. I would rather pay for a drink or my meal but know that the airline is well maintained. etc. I have vocalized my strong opinion about LOT to my family and friends. We all fly Swiss Air and transfer in Zurich to WAW. A friend of mine is currently on a LOT flight from JFK-WAW, circling around Warsaw bc the tires wont come out! Preparing for an emergency landing. Very angry with LOT....its simply despicable.


Holly crap, have we dated before? You sound like a very high maintenance headache from my past. LOL
peterweg 36 | 2,316
2 Nov 2011 #230
please keep the 'landing' comments to the new thread. thank you.

I'm confused, do you mean we should comment in this thread or that thread ?

Purchased a ticket on Lot for JFK-WAW-OTP departing on November 1st for an emergency family funeral.

Arn't the airlines supposed to give you a discount if its to attend a funeral?
skysoulmate 14 | 1,297
2 Nov 2011 #231
"I'm confused, do you mean we should comment in this thread or that thread ?"

This is the "LOT SUCKS" thread.

The other one is "LOT ROCKS" thread.

No grey areas I'm afraid. LOL
PWEI 3 | 612
2 Nov 2011 #232
Arn't the airlines supposed to give you a discount if its to attend a funeral?

Not in Europe.
delphiandomine 83 | 17,881
2 Nov 2011 #233
Arn't the airlines supposed to give you a discount if its to attend a funeral?

Quite the opposite, these days.

I'm still very confused why he was charged over $1000 and was flying via WAW when all the online trip planners give prices (for peak, peak times) of around $400-600 return for flights via the big European hubs - LHR/AMS/CDG/FRA
skysoulmate 14 | 1,297
2 Nov 2011 #234
In the US if you have documents showing you're traveling to a funeral an airline might use the bereavement clause and offer you a discounted ticket to/from but only if there are seats still available (usually it's a last minute call). I know several coworkers who've flown on other carriers to their loved ones' funerals.
PennBoy 76 | 2,437
16 Nov 2011 #235
Poland's national carrier, LOT Polish Airlines has been given the go-ahead by Russian authorities to fly over Siberia, with more Asian destinations planned for 2012 as a result.

The opening up of Siberian airspace has meant that LOT is planning to open routes when the airline takes delivery of Boeing's 787 Dreamliners next year. Also Russian national carrier Aeroflot will open another route to Poland, to Krakow's Balice airport from Moscow-Sheremetyevo as of June 1, 2012.

thenews.pl/1/12/Artykul/58606,Siberia-opens-airspace-for-LOT-airlines
ZIMMY 6 | 1,601
16 Nov 2011 #236
Why does everyone seem to hate LOT Polish Airlines???
Um, because their pilots can land planes without wheels?
time means 5 | 1,310
16 Nov 2011 #237
delivery of Boeing’s 787 Dreamliners next year.

With wheels as standard.
PennBoy 76 | 2,437
16 Nov 2011 #238
Yea..and a whole lot more. A look at what LOT is getting.
Sidliste_Chodov 1 | 441
31 Jan 2012 #239
Well, they've certainly improved their website since the last time I booked directly with them (a few years ago).

They even beat Expedia on price now, which was rarely the case before.

Cheaper tickets, seat selection at the time of booking, online check-in... and pilots who can land without wheels... what more could you want? :) If you don't like it, you could always use an American airline instead :p
drk
4 Feb 2012 #240
I have taken a flight from Munich to Warsaw on LOT last year and be quite honest I was very immpressed with the service on the ground and in the air. Flight attendats were very friendly and attentive, inside the cabin clean and lot of leg room, in economy class. I don't know what type of aircraft it was but I remember it had two engines near tail section right in the back.


Home / Travel / Why does everyone seem to hate LOT Polish Airlines?
BoldItalic [quote]
 
To post as Guest, enter a temporary username or login and post as a member.