The guy screwed up my order. He apologized profusely and is giving me a free lamp valued at 450pln. I am thrilled with the apology. I don't expect the lamp- but I am happy to have it.
he's only nice cos he wanted good feedback ;) some people rely on their allegro/ebay business as their main income and negative comments can potentially destroy that
They are never wrong and apology is not a way of getting along but seen as a sign of weakness.
you just described my sister! when cornered and no longer able to support her case, she also starts crying, slams doors, writes nasty letters/e-mails, blocks family on facebook... then when she needs something she rings or just shows up like nothing ever happened. we were hoping that this would change when she grows up but she's in her mid 20s now and worse than ever.
It is indeed very difficult to get an apology off a Polish person, especially the middle aged and older generation. For example my parents were NEVER wrong even if 90% of the time they were like parents from hell, yelling if you merely questioned their decisions. It's almost like you lose respect if you admit to a mistake, it's quite extreme sometimes. I should write a book about my family and the display of classic examples of sociopathic behaviour ;). Sometimes (perhaps more that just sometimes though) it's best to just shake your head and leave it, they will not let you have the last word. I do agree that a simple apology in PL is often perceived as a sign of weakness, admitting you are wrong even if you are is not something people like to admit to.
I can agree up to a point that the British folk are more polite and apologetic, even if they don't always put their heart into it - they just don't like to cause a fuss. I appreciate that. I would say that it often doesn't apply to British women though - especially if they have kids or are behind the wheel ;-) they do something wrong (or their kids do) and they will just glare or get aggressive if you have the audacity to point it out. And teenagers, rude and disrespectful beyond belief. I noticed that in UK an apology is viewed as the polite thing to do, the right thing to do. Be the better man/woman and say sorry. People here are basically pressured to apologise just to put things right, and they expect that as long as there was an apology everything should be ok. Their apologies are often quite condescending too (because they don't mean them) but you got your apology so there, go away now. For example, an old boss of mine was constantly being rude to me and everytime I brought it up she would say she didn't mean it, she would even go as far as hug me and say sorry a million times, but she'd still be a b*tch after that. She apologised though so it's fine right! It's a strange logic but this is how things work over here, you learn their 'dance' and dance along ;-).