stevepl
18 Dec 2009
Life / Ripped Off in Poland? - Expose here: [185]
Actualy your consumer rights in Poland are almost identical to those in the UK. regardless of any so called guarantee. If the goods are not fit for purpose within 2 years of purchase you have the right for repair or replacement. If repair or replacement can't rectify the problem (eg. It's so crap it's never going to be able to do what they said it would) then the contract can be terminated (you get your money back in other words).
Plus the two year period starts again from the replacement / repair of the goods.
How far you would have to go to enforce it I don't know. But I think if you threatened legal action (seeing as that if the supplier lost he would also have to pay the costs) should usually get the result.
This law has been about since 2003.
Hence all the super warranty offers ( our product comes with a two year warranty ). That's because in law it already does (unless it's clearly stated that the lifetime of the product is limited when you are buying the goods).
You don't have to have the silly warranty documented stamped and signed. You do need to keep the original proof of purchase (this is your contract).
Actualy your consumer rights in Poland are almost identical to those in the UK. regardless of any so called guarantee. If the goods are not fit for purpose within 2 years of purchase you have the right for repair or replacement. If repair or replacement can't rectify the problem (eg. It's so crap it's never going to be able to do what they said it would) then the contract can be terminated (you get your money back in other words).
Plus the two year period starts again from the replacement / repair of the goods.
How far you would have to go to enforce it I don't know. But I think if you threatened legal action (seeing as that if the supplier lost he would also have to pay the costs) should usually get the result.
This law has been about since 2003.
Hence all the super warranty offers ( our product comes with a two year warranty ). That's because in law it already does (unless it's clearly stated that the lifetime of the product is limited when you are buying the goods).
You don't have to have the silly warranty documented stamped and signed. You do need to keep the original proof of purchase (this is your contract).