Life / Describe Polish people in few words [13]

I have visited Poland a while ago, some of them seems very friendly and some of them seems to look at you in a different way ( I am not sure whether it is because I am a foreigner or just because different culture )

Also Call centars and customer support seems to be lacking work, I have tried many times to get in contact with support in Poland however it feels like the support is not as effective as it should be