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Local Poles taking advantage of foreigners living in Poland [235]
my experiences of customer service in prague was that it's the worst i've ever experienced and the people who were working there seemed to make a point of being rude and deceitful.
It is czech humor actually,difficult for the foreigners to interpretate.For example fat women in tourist places,irony to the customer,challenging every aspect of him.To me it seemed humor but I do not think most foreigners viewed it the same way.
In comparison to that Poland looks like heaven.In Poland there is actually customer service which is non-existant as concept in Germany.In the latter the employee has more rights than the customer,all shops clos by 14.00,nobody offers any assistance(except in mobile phone shops),nobody smiles etc.
However the public sector is much better in Germany than in Poland.(it works).