Life /
Customer Service in Poland, what are your experiences? [106]
if you think customer service in Poland is bad you should go to some parts of Africa. Having just returned from a business trip to Kenya I have encountered some shocking examples.. I waited 2 and a half hours for my meal in a restaurant where I was the only customer, when it came it was totally the wrong order.. but I ate it anyway.. at another hotel almost 2 hours after ordering I was informed that there was no rice (why it took 2 hours to find this out is beyond me) and they had already made the curry to go with it, which was stone cold.. as it had presumably been sitting for some time waiting for the non existent rice. Besides restaurants, hotel cleaners will enter your room and actually ask you to leave, even if you are in bed, so that they can clean the room. There can be signs for all kinds of credit and debit cards posted all over the hotel, but there is no guarantee that they will take any of them.. they are just there to look nice. The toilet broke in my room and I was told how to try to fix it myself! Of course there are some very nice hotels in Kenya, just that I didnt stay at any of them...guess I need a new job. Sorry this has nothing to do with Poland, just felt like having a rant.