Law / Opening a Polish Bank Account by a foreigner in Poland. Recommendations. [299]

What do foreigners think of the Millenium bank?

I'm running a small company in Krakow and i had a very bad experience in this bank where i'm client for 2 years now.

Last week after I had deposited 25.000 euro (in cash) onto my company account and had signed the receipt, I asked to exchange and transfer 5.000 euro onto my pln-account.

However a bizarre reaction followed: all of a sudden the lady refused my signature on the new receipt that I signed for this transaction. And this after there wasn’t any problem with my signature on the first receipt.

Both signatures are the same, although I guess no one can guarantee it’s without differences on a microscopic level…

The situation then escalated into an absurd discussion.
Another person (said to be ‘the manager’) joined but she also persisted and kept on refusing my signature, instead of resolving the matter.
Finally even after me putting 2-3 more signatures they refused to complete the transaction all together and further on ignored entirely my presence in the building.

I then had no choice but to leave

My passport was at their disposition,

I have been several times in this outlet, so the involved staff knows me personally

there's no where to complain to , the director of the outlet does not want to be disturbed.
Does anyone had similar experiences...?