/ Customer Service in Poland, what are your experiences?
Thread attached on merging:Customer Service in Poland, share your experiences
As a Portuguese living in Poland for more than 3 years, one of the things that upset me most is the service that we get around: in restaurants, in the supermarket, laundry, etc... For sure the the things are getting better, but coming there is still a long way to go. Have you tried to ask to a pole about some direction or help because you are lost? Tried it, but not a young person, they will run away from you....
It's great the opening of the new topic brought som much discussion.
I saw people mentioning other countries, other cultures but we can mix up 3rd world countries ou developed asian countries, with Poland.
Apart from some unfriendly faces, it's irritating the inflexibility!! Last Saturday I had some lunch in shopping center Reduta, in a restaurante called Monti. I have been there several times. I ordered some pasta carbonara for my kids, but having the portion divided in 2 plates. When the food came I saw that my daughter had only pasta, no signs of bacon. I asked very polite if they could put some bacon. The waiter came back with the plates saying that the bacon was all in the other portion (whih was not, only very few small pieces hard to see them), which was not at all and the cook did not wanted to add nothing more. I was extremely shocked, I tried to explain her, that I was a regular customer to the restaurant and my children were eating just white pasta!! Her answer: I can't do anything!!!
In my country when it comes to children food, the restaurants or waiters would do everything to satisfy children needs. This is the difference in Poland, awful inflexibility...