nierozumiem 9 | 118
5 Mar 2009 / #1
I have a client who is exploring the option of placing a call center in Poland to handle inbound pan-European customer service calls. Languages supported will be primarily Polish, German, French, and Turkish, with the possibility of a few others.
I’m having some difficulty in approximating the wage rate on this type of work. Does anyone know the going rate (net or gross) for a multi-lingual call center agent in Poland in a city such as £ódź, Poznań, Szczecin, Wrocław, Kraków, or Gdańsk? Alternatively can you point me to a resource on the Internet that might have this information, or perhaps a recruiting agency willing to divulge this information?
Thanks in advance for any help.
I’m having some difficulty in approximating the wage rate on this type of work. Does anyone know the going rate (net or gross) for a multi-lingual call center agent in Poland in a city such as £ódź, Poznań, Szczecin, Wrocław, Kraków, or Gdańsk? Alternatively can you point me to a resource on the Internet that might have this information, or perhaps a recruiting agency willing to divulge this information?
Thanks in advance for any help.