satmanuk
13 Dec 2011
Life / Internet / Telephone provider in Krakow [28]
I ordered Neostrada from Orange over a month ago they told me the telephone line would be fitted within 1 week, and the internet 2 days later.
2 weeks later TP came and fitted the telephone line, 4 weeks later I still have no internet.
There is communal internet in the apartment but its only 2mb/s and shared between 10+ apartments.
Am I within my rights to cancel the contract and switch to UPC for 120mb/s?
Neostrada 20mb or UPC 120mb i was badly advised on what broadband to take and my apartment is on Straszewskiego?
I just tried to order UPC online butUnfortunately, UPC services are not available at the address:
Krakow, Straszewskiego 9!!! so frustrating.. Do I have to stick with neostrada after all and only 20mb?
I ordered Neostrada from Orange over a month ago they told me the telephone line would be fitted within 1 week, and the internet 2 days later.
2 weeks later TP came and fitted the telephone line, 4 weeks later I still have no internet.
There is communal internet in the apartment but its only 2mb/s and shared between 10+ apartments.
Am I within my rights to cancel the contract and switch to UPC for 120mb/s?
Neostrada 20mb or UPC 120mb i was badly advised on what broadband to take and my apartment is on Straszewskiego?
I just tried to order UPC online butUnfortunately, UPC services are not available at the address:
Krakow, Straszewskiego 9!!! so frustrating.. Do I have to stick with neostrada after all and only 20mb?