Olaf
19 Feb 2010
Life / BMW Poznan cutomer service is surprisingly good! [8]
I have quite an opposite experience. Organizations in Poland - and everywhere else I've been are not so unfriendly. Maybe it is the way you act and what and how you say something to other people. In my opinion most often it's how you act causes your interlocutor to re-act in a particular way. Simple as that.
As far as quality of service - that's what has to be improved a lot in some places. But there are also very positive exceptions, like Dnz gave. Only when service providers or clerks are rude then it's time to "unleash the hell" and retort properly. There's no other way than to bring such a person to the ground (and I don't mean ad personam).
I have quite an opposite experience. Organizations in Poland - and everywhere else I've been are not so unfriendly. Maybe it is the way you act and what and how you say something to other people. In my opinion most often it's how you act causes your interlocutor to re-act in a particular way. Simple as that.
As far as quality of service - that's what has to be improved a lot in some places. But there are also very positive exceptions, like Dnz gave. Only when service providers or clerks are rude then it's time to "unleash the hell" and retort properly. There's no other way than to bring such a person to the ground (and I don't mean ad personam).