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Polish Satellite TV in the UK - downgrade charge?

spiritus 69 | 666  
28 Jul 2008 /  #1
My mother subscribes to Cyfrowy Polsat here in the UK via the help of a friend in Poland.

She has decided she would like to reduce the number of channels and move down to a lower priced package. However, her friend told her there is a 175 PLN charge to downgrade which I find unbelievable.

Does anyone have a link to Polsat's webpage where they give information on this subject ?

Thanks in advance
Krzysztof 2 | 973  
28 Jul 2008 /  #2
I looked at their site, but couldn't find such info, isn't it included in her contract? I guess there must be a fine if she signed the contract with promotional prices and now wants to break if before it's expired (probably 17 months)

their e-mail:
OP spiritus 69 | 666  
29 Jul 2008 /  #3
She wouldn't be breaking the contract as she's been subscribed to them for three years !!

I can only compare them to Sky in the UK and to my knowledge you do not get "fined" for downgrading your TV package.

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