I see a lot of posts from Brits living in Poland about the poor level of customer service here
I'm starting to wonder about this - I called the tax office today, asking them if they could possibly tell me about what PKD codes I had registered, fully expecting a "we don't tell you you over the phone" snotty answer. But no, they were more than willing to help and actually wanted to know if they could be of any further assistance.
Crazy times!