She claimed they were wrong again, even though it was impossible since in my life in Chicago area I only used these three phone numbers.
I decided to call National City bank to find out if maybe the check was cashed or what is going on with it.
You could have checked it on line yourself to see if it posted to the account. Right? Who wants to call 800 number nowadays? You may end in Mubai for what I know - and they don't budge.
She asked me about my name and my social security number.
Quite a normal practice. How would she/he know who is calling?
It is your responsibility to notify the bank about any changes in your profile..i.e. address, phone number etc.
Would you like the bank to tell ALL your information to anybody who calls and without any proper identification? I don't think so.
Banking system that only keeps information for 30 days is good for kids, maybe.
Yes and no. The service person can access only 30-45 days of account activity(depends on the bank). The rest is on your statement faithfully sent to you monthly. Check it yourself or bank on line, you can spot any potential post which is not yours and dispute it promptly.
You see, the system would be very slow and non responsive if the bank kept a year of data on each and every customer...it's just a simple business practice - everywhere.
No comments on any other information as I don't really know about the banks(s) you mentioned. It looks like their merger did not go smooth and that's too bad.
There are still plenty of good, solid banks left to bank with. We've got to keep our big buck somewhere safe, don't we? :)
The mattress isn't gonna do... all the dust mites will chow on it...y'know.eeek.
i really don't ever need to go in. i use my visa/atm/check card for everything. i pay all my bills through their website an have my pay directly deposited.
That's my boy, that's the way to do it. We all have computers...why waste your time on call service 'morons'?
I have to agree that calling 800 number is a not a good experience recently. I had my share of it with my carpet removal/dispute calls. Yikes. BUT I GOT MY VISA CREDITED BACK!!!! So I'm going shopping tomorrow.