I believe the EU does prohibit discrimination based on language, so this to me implies there should be more than one option available.
There should be at least a person who speaks English in since this is Wydzial dla Cudzoziomcow - what is the point of having one if there is nobody there that speaks or does not wan to speak English (as one of the clerks indicated), also those women were pretty unhelpful.
While I applaud the sense of nationalistic pride this shows, I'm not sure I applaud the xenophobia it also showcases. As an EU member, should they not also need to have government office employees who speak other languages? Perhaps at the very least English and French?
national pride has nothing to do with being unhelpful to people who don't speak Polish.
Their behavior was a clear sing of xenophobic behavior.
Welcome to EU Poland.
Good luck motylek:)