Hi. I'm moving to Gdańsk in a couple of weeks and my first priority will be to get an Internet connection. Are there any ISPs that are particularly good (or bad)? I think the most important factors are connection speed and customer service, especially how quickly the service can be set up.
I would say which ever firm you choose, try to get one that doesn't require a contract -- the customer service is much better, as they are motivated to actually give you service and fix any problems when they come up. I highly recommend Elpro/ Nitka, but i think it may be just in this region. Great service, they use a radio signal and everything was hooked up in two days. No contract.The worst of all -- is Neostrada
-- the only thing worse than the cruddy connection which goes off and on, for hours or even days at a time, is the non-customer service
. It is what nightmares of post-communist Polish red tape are made of. I have honestly seen better service in Russia.
Also, be sure to check if they have synchronous upload and download speed. _ A lot of companies that boast about fast speed only talk about the one speed -- upload, but downloading is much slower.
I was stuck with them for two years and couldn't get out-- like being stuck in a bad relationship with a psychotic stalker.
Best of luck -- Take care.