Need help contacting Koleje Mazowieckie regarding lost item in Poland!

Deblct92 1 | -

12 Dec 2016 / #1

Hello, I am a singaporean tourist who lost my backpack on a koleje mazowieckie train. I have been checking the lost and found section on the website and saw that they posted this :

08 grudnia 2016 r. znaleziono plecak z zawartościąW czwartek 08 grudnia 2016 r. w 19987 relacji Warszawa Wschodnia - Skierniewice
(odj. o godz. 18:26 - przyj. o godz. 19:46) znaleziono plecak z zawartością. Pozostawioną rzecz można odebrać w Punkcie Rzeczy Znalezionych KM-Warszawa,
ul. Brzeska 12, godz. 7:30 - 15:30. Telefon kontaktowy 885-971-...

According to Google translate it says that they found a backpack. But I previously tried calling and they do not speak English, only polish. I was hoping that someone could kindly help me call and ask about the backpack. I lost a black backpack. I think my valuables might have been taken so I'm not sure what is left in the backpack but I had medicine, phone charger, files with documents, two pairs of sunglasses and one pair of spectacles and a towel inside.

Would really appreciate if someone could take a few minutes to help me ask. I can be contacted at debbielct92@gmail or via PM on this forum thank you so much! Also, I am no longer in Poland and will be in Russia until Saturday.

peter_olsztyn 6 | 1082

12 Dec 2016 / #2

Pozostawioną rzecz można odebrać w Punkcie Rzeczy Znalezionych KM-Warszawa,ul. Brzeska 12, godz. 7:30 - 15:30.

You can collect backpack there. Do you want they send it somewhere? I don't think they agree.

I previously tried calling and they do not speak English

Hard to believe.