I want to purchase some electronics item here in Warsaw (digital camera etc). I checked the prices of preferred ones on some stores like Saturn, but they are on the higher side.
Can somebody let me know about some preferred online stores which delivers product here in Warsaw? I think generally they offer good deals.
I think the best price you can get is at allegro.pl ( like ebay.pl,but with much more products,sellers) BUt before you buy, check seller feedback You can also try ceneo.pl -this website compare product prices in several top online stores, just type what you're looking for
I need help finding the cheapest prized ipods here in Poland, Krakow! It doesnt have to be an ipod, just mp3 too!!!!!!!!!! plz help now and if you find a price please send an email to hatered2009@hotmail
And i need to know the location of electronics stores there.
Just to point out, in my experience manufacturers in Poland don't entertain a guarantee on a product sourced outside of Poland and vice versa. For example, buy a new TV that was bought in Germany or PL and then resold new on an auction site, and you'll perhaps find the UK office of the brand will say no if you ask for guarantee work. This suggests to me that I'd have a hard time getting a repair done on my PL bought TV when I return to the UK, even within the 2 years warranty, because I have an email from the manufacturer in the UK saying they won't honour the warranty and I must refer to their manufacturer'ss office in Germany for service.
So you email them pointing out that under Directive 99/44/EC within the legal guarantee period (i.e. two years) all defective products must be repaired or replaced without any cost to the consumer, meaning that they will be the ones who pay for the shipping of the goods to their office in Germany. The exact wording is found in Art. 3.2 and 3.4:
3.2. In the case of a lack of conformity, the consumer shall be entitled to have the goods brought into conformity free of charge by repair or replacement, in accordance with paragraph 3, or to have an appropriate reduction made in the price or the contract rescinded with regard to those goods, in accordance with paragraphs 5 and 6. ... 3.4 4. The terms "free of charge" in paragraphs 2 and 3 refer to the necessary costs incurred to bring the goods into conformity, particularly the cost of postage, labour and materials.
There are a good number on the internet. When I was shopping for a TV i just searched RTV AGD <insert name of city> and google brought up a good number of choices.
So you email them pointing out that under Directive 99/44/EC
Here's their response to the info you kindly supplied, please note their remarkable spelling errors are not mine:
The information that you have quoted in your recent email relates to Directive 1999/44/EC of The Europen Parliment. This is in place to ensure that all member states of the EU have laws, regulations and administrative provisions in place to provide consumers with a uniform minimum level of consumer protection where the seller should be directly liable to the consumer for the conformity of the goods with the contract of sale.
In the UK this is implemented in the form of the Sales of Goods Act 1979 which give consumers a period of up to 6 years with which to seek assistance from the seller whom the product was purchased from. Unfortunately as your television was purchased from a third party supplier in Poland we cannot offer comment on the exact nature of the consumer laws in place and would recommend that you speak with the Office of Competition and Consumer Protection to find out what rights you have with the seller.
Please be aware that the manufacturers warranty supplied with your television set is independant of your consumer rights and in this instance is supplied by [big company name removed by IW] Poland. As we explained in our previous email, the manfacturers warranty would only be applicable in the country of purchase and as such we would be unable to provide warranty assistance within the UK.
They have some good dtuff in store, but I'd never though to look at their website. Media Saturn has useless customer service for their online deliveries. The last thing I bought online (as it happens something electrical - a steam cleaner) I got from Amazon.co.uk - it was cheaper than Saturn and unlike them, delivery was free.
So you email them pointing out that under Directive 99/44/EC within the legal guarantee period
Well, seems like there's no way forward as the poster from above didn't reply here nor answer my PM about it. However, his advice, doubtless well-intentioned, was appreciated, even if either not applicable or of no merit to the manufacturer.
Therefore my original observation as below was in fact far closer to reality. Buyers beware.
Just to point out, in my experience manufacturers in Poland ...
I didn't reply due to being utterly baffled as to why you'd want to bother a manufacturer when you actually have a warrantee from the seller. Did you not read the directive I linked to?
Because the seller's in Poland, and I wanted to know if the TV would be returnable to an authorised manufacturer's service agent in the UK if it malfunctioned within 2 years of being purchased. I'm not sure I can imagine why else you'd imagine I'd approach the UK office of the manufacturer for warranty help -- obviously because the new seller of the TV is elsewhere in the EU.
I thought I'd said brand, not retailer. I thought brand meant brand, as in manufacturer, not as in some international retailer. I actually said: "For example, buy a new TV that was bought in Germany or PL and then resold new on an auction site, and you'll perhaps find the UK office of the brand will say no if you ask for guarantee work."
From this, I assume you had thought I had bought the TV from a retailer in Poland which also traded in the UK. Not so. There are very few fitting that description.
It was a seller on an auction site retailing new TVs. That seller has ceased to trade. The warranty remaining is over a year. I asked the UK manufacturer if they'd deal with a repair, and they said no, and I must return to their manufacturing office in the original EU country it was bought in. They have now repeated that stance, and from your response I take it they are right.
Hmm, did you buy the item using a credit card? If so (assuming it's a UK credit card and you spent over £100), buying something on a credit card makes the card company jointly liable for dodgy products. So even though the supplier has gone out of business, you can still get a refund from Visa.
It was a bank debit, but even if I'd used a UK credit card I've a feeling they'd say the same, ie take it back to Poland (or actually Germany, where the new reseller originally sourced it!). I can probably fix the problem myself but I was hoping the manufacturer had a legal obligation to do it throughout the EU. Sadly, doesn't look like it's poss.
Anyway, as always, thank you for taking the time to look into it. :)
Because you usually order a pizza in a pizzeria located not more than a few kilometers away, having their own delivery guys and cars, and you order a tablet in a shop operating countrywide and sending items by post or courier service.
At euro.com.pl you can order some items with the option "receive in an hour" - but you have to personally go to the shop to receive them.
Also if pizza was delivered for a day, it would get cold and no more tasty, which is not the case for a tablet.
And if you buy a tablet, it's much more expensive than a pizza, so you think about buying it for a longer time and reconsider it. And then you use it usually for 2 years, or even more. So it's not a problem if you wait a day for the delivery. You "use" a pizza for less than 1 hour, so then it's important that it comes quickly.
Pizza can be reheat. There are times when urgently needed deliver print cartridge. Or documents. In Warsaw before the new year, the company opened "Delfast - delivery in one hour on electric bicycles." These guys do not have cars that stand in traffic jams, they are riding on the ecological transport.
pl.delfast.co/pl/index.html Now online purchases will be delivered at a speed of pizzas, hot and serve delicious :)