Poland Internet & TV cable firm call to say they have put TV price up from 1zl to 11zl

Got a call from a well-known internet & TV service provider to say their basic TV package (7 channels, eg TVP1 etc) went up in price from 1zl per month to 11zl per month. This was out of the blue.

When I agreed to the 1zl in addition to the 56zl for the internet, it was on the basis that it was definitely just 1zl a month for the duration of the 12-month contract.

Now, it seems, they have suddenly revoked that and asked me for a lot more.

Is it legal in contract law here, ie a case of read it and weep it's in the smallprint, sucker or do I now have the right to terminate? If anyone knows, please drop me a line here or PM.

Is it in the contract, what exactly was the offer?

I am just after having a huge row with my internet provider because they have been bought over and our contract was supposed to stay the same but they are charging me an extra 1zł per month.

Obviously a zloty is not the issue, I just hate deceit.

Same here, although for me being basically mugged for 100zl odd more per year when I don't even watch their TV is a bit much. When they installed the internet, they said we have to disconnect your block's TV aerial but we can put our own basic channels on for just 1zl a month for the year. I obviously agreed. 6 months later, someone calls, he tells me he's from the internet company (and so I assume he is) and tells me from Sept 1 it's 11zl a month, presumably so that he can sell me something for 15zl a month with more than the basic channels (I'm just guessing, I don't know exactly what he called for, because his English was extremely basic, but he did manage to say it's up from 1 to 11 a month, that's for definite).

I'm moving out anyway soon, so sod 'em. They can shove their contract now where their fibre optics don't shine.

Apparently, such changes or price increases could give the subscriber/customer the right to cancel on 1 month's notice, within a time limit. Not 100% sure but so I am told.

A huge row over 1 zloty? Reminds me of the story about wire being invented by a guy from Kraków and a guy from Poznań fighting over a coin.

Have you checked your contract you may have signed for a minimum of 1 or 2 years, break the contract and there will be a penalty. I would go now to your service provider and inform them of your plans to move and what is the protocol based on your current contract. You never know Inwro you may get biscuits this time.

You can quit contract without consequences every time the agreement is altered. Although you have limited time to do that.

He has agreed to the increase by telephone. which was most likely the purpose of the call.

:)

Yeah, I know but but but I hate deceit, a deal's a deal.

Certainly did not agree. The caller could hardly speak English, but he understood full well I said no.
Where do you get the idea from I agreed????????
You are misreading my OP. I wrote that I agreed to the 1zl at the beginning of the contract. I never agreed to that being changed to 11zl now.

Anyway, they said I have the right to cancel, and I have.

You are correct.


So its all sorted now.