SueK
22 Jun 2014 / #1
Dear everyone in Poland,
I am having dispute on ebay.de transaction. I have purchased the article via ebay.de from the seller from France. The payment was the bank transfer which wasn't (now I found) covered by ebay money gurantee. However, the seller from France assured the refund if I didn't like it. Unfortunately It wasn't as described, so returned it as directed by ebay.de right away. Guess what? Once returned she sold it to others and NO contact. Actually she is very active seller even at this moment selling like all the time. But no response from her ever since last email 29th may,said she was waiting for the response from ebay.
I have tried over 2 months contact ebay.de or ebay.co.uk. From the UK ebay said that seller would be contacted by ebay and ask the seller to refund immediatedly. NO nothing happened whatsoever besides she does business freely even though I reported the article and the seller. Seems to me that ebay wouldn't care as long as they got the fee from the seller.
I have decided to do police report and lawsuit. I'm just wondering if there is anyone out there to help me with cyber law or something? As a foreign expat with poor Polish
I'm lost where to start.
I have all evidence of this transaction and emails from the seller, No telephone number for the seller( which is wrong),only seller's name and return address
Please any advice
I am having dispute on ebay.de transaction. I have purchased the article via ebay.de from the seller from France. The payment was the bank transfer which wasn't (now I found) covered by ebay money gurantee. However, the seller from France assured the refund if I didn't like it. Unfortunately It wasn't as described, so returned it as directed by ebay.de right away. Guess what? Once returned she sold it to others and NO contact. Actually she is very active seller even at this moment selling like all the time. But no response from her ever since last email 29th may,said she was waiting for the response from ebay.
I have tried over 2 months contact ebay.de or ebay.co.uk. From the UK ebay said that seller would be contacted by ebay and ask the seller to refund immediatedly. NO nothing happened whatsoever besides she does business freely even though I reported the article and the seller. Seems to me that ebay wouldn't care as long as they got the fee from the seller.
I have decided to do police report and lawsuit. I'm just wondering if there is anyone out there to help me with cyber law or something? As a foreign expat with poor Polish
I'm lost where to start.
I have all evidence of this transaction and emails from the seller, No telephone number for the seller( which is wrong),only seller's name and return address
Please any advice