Travel /
House hunting in Poland (something didn't feel right) [16]
We usually go to Poland for either 8 days or 16 days, if on the shorter breaks we tend to fly into Katowice and stay for the weekend at our favourite hotel there or for the longer breaks we fly into Krakow and stay in the city for about 4-5 days before moving onto the Rybnik area.
When in Rybnik we stay in the town square hotel for a few nights, they know us by name now and we allways have a great time, just around the corner is one of our favourite Italian retsaurants. We have noticed the service has gone downhill over the years but the food is still excellent.
We have searched the internet for properties before coming over just so we can let the agents know what we like and dont want, as with most things the pictures do not tell the whole story.
There are 3 agents in Rybnik itself that we know off-each has been of no use whatsoever so far. I wont name names as its unfair.
One agent agreed to meet us at a certain time and day to gain acess to a property-we flew over especially as the house looked just what we wanted (over the internet). after waiting for them for over an hour we finally managed to get them on the phone only to be told 'i am busy today, we can try again tomorrow'. The next morning we were flying home early so that wasted our time, how unprofessional.
Agent 2.
We met in their office in the town as agreed. we had previously sent them a list of properties that we wanted further information on as they looked as if they were viable. We were expecting to have a few viewings lined up but they had other ideas, they wanted us to buy some apartments they owned instead.
I reiterated that we had come out especially to view certain properties or if they felt something else might suit we were prepared to listen, what we didn't ask for at any time was a flat.!
They asked us to come back the next day at 9am and they would in the meantime search for what we had asked for in the first place.
We arrived the next day at the agreed time, they had prepared a list of houses this time for us to view on the computer screen. Not one of our prefered choices was in their list.
We discounted certain houses as not suitable but found 2 that would be worth looking at.
We were told that we would have to come back the following day and they would show us around the houses chosen, why they couldn't arrange it for that day they wouldn't answer.
We duly arrived at 9am the next day only to be told they had not made any appointments for viewing yet but we should look at their own appartments once again.
I am sorry to say that I was seriously pixxed off now and made it known to them. They offered to make things right but we would have to wait another day for them to actually make appointments.
We decided to give them one last chance so arranged to meet again the next morning.
Yep you've guessed it, 9am next day they still hadn't made any appointments. We left making it known how absolutely bloody useless they were.
During the days we started making inroads into getting paperwork in order, bank account s opened, residency permits stamped etc..
We were frequent visitors to Rybnik City Hall (just a few steps from the estate agent). As our Polish is very limited they found someone who spoke perfect English, we were asked that any time we wanted help to ask for this man. What struck us was how very friendly the staff were to us both. Whenever we walked into the reception area they recognised us and phoned for 'our man; to come down and deal with whatever needed doing. We made him aware of our ongoing frustrations with the agent and he offered to walk with us to their offices to try and find out what was going on, now that is above anyones call of duty. We declined his offer but he gave us his own personal mobile number and said he would find another estate agent for us and would help in any way he could.
Stephen-you were an absolute star and we WILL take you to dinner or lunch on our next visit, no excuses from you next time.