I would like some good ideas, not just jokes.
I wasn't joking.
I recommend getting your requests and letters translated and resending them.
There should be a translation service either in a larger city near you or on the internet.
It is not enough that more people speak English here than speak Polish there.
Why don't you ring them? Click here for the telephone directory.
Again I recommend having someone who speaks Polish with you when you ring them otherwise it could be a very short and completely misunderstood call.
Good luck Mike!