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How often do Utility Companies send out their bills in Poland?


vndunne 43 | 279  
31 Jul 2008 /  #1
Hi. Can someone tell me what is the story in relation to Polish Utility companies and the way that they send out their bills?
Is it a case that you make a standard monthly repayment and that the meter gets read once or twice a year, and you get a settlement Bill?

Can you ask them to read it if you are moving apartment.
Thanks for any help.
inkrakow  
31 Jul 2008 /  #2
The gas and electricity meters are usually outside the flat so you should get a fairly accurate bill that is usually sent out every month. I find that my payments are split into roughly equal chunks every 6 months, based on forecast useage.

When you move flats you should get a "protokół zdawczo-odbiorczy" (handover protocol) where you and the other party note down the meter readings and sign that you both accept. You can then take the day off work and go down to the electricity/gas company and get the meters signed over to you.
sobieski 107 | 2,128  
31 Jul 2008 /  #3
Our electricity meter is inside our flat and these thieves from STOEN managed to make an estimate 200 % higher as the actual usage. We sent them a registered letter of complaint which they did not bother to read but instead threathened us with selling our furniture and DVD player so settle their thievish bills.

Took us 4 visits to the local office to correct that one.
The other gangsters of TPSA / PlusGSM send monthly bills.
We have direct debit for these ones which saves a lot of hassle.
Cyfra+ does not bother to send any bills at all since we have direct debit. We asked them several times for hard copy bills but they do not care.
Krzysztof 2 | 973  
31 Jul 2008 /  #4
It probably depends on the city, in my house the meters (electricity and water) are read every 2 months, they print the bill and you can pay at once (or later if you don't have cash at that moment). We don't have gas (because not every Polish city has gas pipes).

When I lived in Poznań (in a block of flats, from late communist era) the electricity and gas meters were outside - exact bill every 2 months after reading, water and heat (on central heating radiators) inside - approximate paying (based on the previous year consumption) every month, meters read once or twice a year and then you paid extra or got a refund.

Can you ask them to read it if you are moving apartment.

You can then take the day off work and go down to the electricity/gas company and get the meters signed over to you.

This is important, if you let (or even sell) a flat/house to someone, you better go the electricity company to change/discontinue the contract with them. If the tenant/new owner is not paying the bills, you'll be the person from whom the electricity company will require to settle those bills.

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