mwjc69
14 Jul 2009
Life / Why build a supermarket with 20 checkouts with only 3 till staff? [46]
This is a huge problem in Poland with the serious lack of customer service in shops, especially large companies like TESCO. It seems most have addopted a similar service style with regards to massive checkout lines with only 3 staff operating them and 40 staff re-arranging the shelves.
Personally I refuse to go to shops if there is a massive line of people to pay which means I very rarely go to supermarkets unless forced out of neccesity. Carrefour and TESCO are repeat offenders and should be sent to prison for crimes against humanity. I go to the local shops to reduce the risk of dying of old age or going mad before I get out of the shop.
TESCO is a UK company and are extremely efficient, if there are 2 people waiting at the checkout, observant staff sound the alarm and a bell rings in the distance, before you know it there is another checkout open and you are free. Perhaps the managers in Poland have decided to do it their own way instead of following as im sure there is, a specific manual of company policy for ALL Tesco
Never buy ice cream if you go to TESCO in Krakow unless you take spoons with you as it will melt before you get home.
The massive bottle necks created in these shops seriously reduces the money the shop receives by people simply going elsewhere and word of mouth spreads.
The service is **** and its allways slow. Im surprised they manage to sell anything before it expires.
This is a huge problem in Poland with the serious lack of customer service in shops, especially large companies like TESCO. It seems most have addopted a similar service style with regards to massive checkout lines with only 3 staff operating them and 40 staff re-arranging the shelves.
Personally I refuse to go to shops if there is a massive line of people to pay which means I very rarely go to supermarkets unless forced out of neccesity. Carrefour and TESCO are repeat offenders and should be sent to prison for crimes against humanity. I go to the local shops to reduce the risk of dying of old age or going mad before I get out of the shop.
TESCO is a UK company and are extremely efficient, if there are 2 people waiting at the checkout, observant staff sound the alarm and a bell rings in the distance, before you know it there is another checkout open and you are free. Perhaps the managers in Poland have decided to do it their own way instead of following as im sure there is, a specific manual of company policy for ALL Tesco
Never buy ice cream if you go to TESCO in Krakow unless you take spoons with you as it will melt before you get home.
The massive bottle necks created in these shops seriously reduces the money the shop receives by people simply going elsewhere and word of mouth spreads.
The service is **** and its allways slow. Im surprised they manage to sell anything before it expires.