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Honest moderation? [14]
My post contained no racist or derogatory comments.
(...or doesn't follow other forum rules)
I post a question a few weeks ago asking why not save a buck or two by buying vBulletin or similar. They are stable and have a truckload of features. At about $80/year they beat the need for inhouse programmers.
Is there any software that would automatically provide custom written explanations why something was done or not? So that there's no need for moderation or customer service staff?
Again, not to propose that you follow the crow but you may want to take a look at this site (URL). I like the moderation style there. Posts are not deleted, warnings are issued to unruly members, threads are locked if things get out of hand, bans do happen. Again, just a suggestion based on a forum that is interesting anyway.
1.
Posts are not deleted - surely they aren't deleted because the business model of the site you mention (as thousands of other similar sites) is based on their advertising model which needs content (of any type or kind) and ad clicks to make profit. The more content they have, the more money (ad clicks) they make.
2.
Warnings are issued to unruly members - here warnings are issued either via PM or email. But I don't expect you (or other forum members) to know that.
3.
Threads are locked if things get out of hand - locking a thread is the least consuming moderation step. It takes a second to lock a thread; it takes 10 seconds to move a thread, it may take several minutes to go over ONE thread and pick the offending posts and then move them to the Random Chat thread. It would much less to just delete the offending posts.
4.
Bans do happen - here bans happen up to a few hours from making the offensive post/s.
Why do you think most of the time we follow the most consuming procedure?
Because we care.Admin