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I know 4 languages and am moving to Warsaw by next year, jobs advice? [25]
Dominic, you need to look into the SSC / BPO sector first before you start posting. You clearly have no idea about the salaries that are on offer. I am not talking about "big salaries" but most certainly more than the 4000 PLN gross you have mentioned.
You also need to get away from the "heavy-duty qualifications". What counts is the language skills in most cases. The rest will be provided to them in trainings. BPO / SSC's have contractual obligations. In most cases they have to employ a certain number of native speakers. To get them and more important to keep them they have to attract them either with higher salaries or with benefits such as free accomodation.
All these multilingual service centers, whether BPO or SSC, are competing against each other. Just recently in Lodz, one of the companies started to pay contract signing bonuses. They are actually paying a bonus for someone to join them.
Anyway, CPL's "2014 Salary report" shows the average. With 5 years call center experience the OP would fall in either the "Specialist" or "Senior" bracket, no matter what he did in that call center. Again, the language and call center experience is what counts. For the rest, the product / products or applications he would support, he would get the training. Scroll down to page 21 of the report.
cpljobs.pl/Documents/CPL%20Jobs%20-%20Salary%20Report%202014%20-%20Summary%20of%202013.pdf
As an example, I know of a girl who was responsible for printing customer credit card statements for a multinational bank for several years. Monkey job right? Yes, i agree! Yet she was hired by a BPO as a "G/L accountant specialist with German" and actually seniors the people without experience by 2 job bands.
That's reality Dominic.