Well, I heard from an American visitor to Poland that is is very fine to be served be real people instead of trained customer service reps with fake smiles and being after your money.
EXACTLY!!!
i agree with shelly that Poland needs more time to understand that in order to compete in today's world you have to make your customers feel like kings!
UGH! I hope Polish people keep their crap service because at least it's genuine, if a person needs pampering from complete strangers all the time then it's time to play "grow a set" and clean the sand out of their ovaries.
Poland as a place on the map (not as a free-willed entity), has a lot to offer but the big thing (and by this i mean monstrously big) is that if tourists are to be attracted here then the natural countryside forests and lakes need cleaning. Even the trees could do with a scrubbing in parts of southern Poland, but most of all the endless slew of litter needs collecting and proper reuse or disposal.